Privacy Policy
This privacy policy sets out how The Woof Works Limited (“Woof Works”) (Company Number 09823522, whose registered office is at Mercury House, 19-21 Chapel Street, Marlow, Buckinghamshire, England, SL7 3HN) uses and protects any information that you give us when you use this website.
Woof Works is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website (personal data), then you can be assured that it will only be used in accordance with this privacy statement. Woof Works may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 October 2019.
If you have any issues relating to this policy or your personal details, please contact us at sarah@thewoofworks.uk.
What data do we collect
Whilst we will of course want to know all about your dog, we will also collect the following information about you:
Your name and address
Your contact information, including mobile and email address
Photos of you and your dog during training sessions
We will keep your personal data on file for a reasonable length of time in order to contact you about upcoming classes and opportunities. Photos on the website and social media may stay up for longer, although in each case we can remove them if you no longer wish them to be displayed.
Lawful Basis of Collection
We collect this data in order to be able to fulfil our contract with you to enable you to bring your dog to training sessions with us.
If you no longer wish to attend our training classes, you can ask us to delete your contact details at any time by emailing us at sarah@thewoofworks.uk with the word UNSUBSCRIBE in the Subject Line. In relation to photographs, we will only publish these on our website with your permission. If you choose to share photos with us via Facebook, Instagram or other social media, we will deem this to be informed consent for us to use such photos on our website as well.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Communication with you for both training session notes, as well as regarding training session timings, cancellations and related information.
Posting of photographs on social media or our website
We may use the information to ask you how we might improve our services.
We may periodically send promotional emails about new courses and opportunities which we think you may find interesting using the email address that you have provided.
We will not sell your personal data or give it to anyone else.
Your rights
You have certain rights in relation to how we manage your personal data as follows:
Right of access - You have the right to ask for confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to what we have, what we are doing with it and any other rights given to you at law.
Right to rectification – where we don’t have the correct information, you can ask us to change it
Right to restriction of processing – you can ask us to stop doing anything with your data you wish, although if it means we cannot contact you, then you will not be able to attend our classes.
Right to erasure - You can ask us to delete your personal data at any time
Right to data portability – we’d be happy to pass your data on to anyone who you would like us to
Right to object – you can ask us to stop doing anything with your data (although again, it will stop you from being able to attend training classes
Right to lodge a complaint with a supervisory authority – you are always at liberty to make a complaint to the UK Information Commissioners Office about how we process your personal data
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Disclaimer
This site is only a guide. It gives our opinions and information about our services. The information on this site isn’t necessarily up to date, accurate, or complete. Please tell us if you find any mistakes and we’ll try to correct them quickly. We don’t accept responsibility or liability for any loss, disruption, or damage to your computer systems or your information because of your use of this site.
Where we link to other sites we do so for your convenience. We don’t control, endorse, recommend, or have responsibility for information or products on sites that we link to.
Copyright
Woof Works owns the copyright of all of the material on this site. You must have our written permission before you copy, distribute, or change any of the material or our copyright notices.